If you are wanting to better understand your business and make decisions based on facts, not guesswork, then look no further than HiSITE’s new reporting features. We take the guesswork out of running your business and arm you with the tools to help you

Data analytics has long been the bedrock of good management in most industries including the hospitality industry but we are entering an era of digital transformation with business intelligence in the hotel industry. When you think about the volume of data

When it comes to increasing the visibility of your hotel and maintaining maximum occupancy of your rooms, it’s vital that you have a well-planned and diverse marketing strategy. Of course, you need to ensure that booking directly with you is as simple and

As an accommodation provider, analysing your business data and harnessing the insights it provides helps you to identify new opportunities, optimize your business operations and target your marketing strategy effectively. This helps you make confident

OTAs – are they necessary? Ensuring good market exposure and distribution presence means that working with multiple offline and online channels is essential for success. Properties should aim to promote their most profitable channels but be realistic in

Flexibility is a major priority for travellers today. In a recent Expedia Group traveller survey, more than a third of respondents said they filter for refundable cancellation policies when searching for accommodation on a travel booking website.* Without a

Most travellers will start researching destinations and hotels well before they have applied for annual leave. Current statistics indicate that over 90%* of all travellers will conduct their research online and 82% will go on to make an online

Airbnb, while no longer new to the travel market, has certainly become a formidable player in a relatively short period of time. Many of our clients have found that their connection to Airbnb has been one of their most profitable vacation rental channels

Today we are excited to announce that HiSITE has earned status as a Preferred Connectivity Partner for 2022 with Expedia GroupTM. This recognition underscores our focus on building and maintaining a high-quality software connection that empowers you to serve

Most travellers will start researching destinations and hotels well before they have applied for annual leave. Current statistics indicate that over 90%* of all travellers will conduct their research online and 82% will go on to make an online

Help attract frequent travelers with Expedia Group Members Only promotions. Now available with HiSITE Channel Manager!  Expedia Group member travellers tend to spend more, stay longer, and book more often than non-members. You can target these high-value

As a part of our Preferred partnership with Expedia Group, we are excited to share a new research study that explores the values and preferences of 8,000 travelers in eight countries. Our goal is to surface data insights that can help you adapt to the new

When it comes to hotel or accommodation management, the most important item after revenue is data. In this current day and age this might not be surprising, but are you using your data to maximise occupancy, increase revenue and improve your guest experience?

The accommodation industry is an ever-evolving landscape, with new technologies and updated software consistently being released into the market. For years, hoteliers have relied on OTAs to secure majority of their bookings. Whilst there is no denying that

Google Hotel ads is fast becoming the booking channel of choice for consumers, particularly in the era of travel uncertainty brought about by COVID-19. Now more than ever, travellers want to be able to deal directly with accommodation providers wherever

Increasing revenue for accommodation managers and marketers, next to guest experience, is a key focus, even more so in the current climate. So, what are the five stages of travel, and how exactly can you maximise each stage to increase

With the recent release of the accommodation industry’s game-changing new product, HiSITE Front Desk mobile app, we sat down with the General Manager, Natasha James, to get an insight into exactly how this new product can change your business

Phishing emails are fast becoming one of the most frequent and easily-carried out cyber crimes. Unfortunately as these types of scams become more sophisticated, more and more people are falling victim. Even worse, if you find yourself accidentally clicking on

Did you know 6 in 10 travellers globally had a planned trip cancelled due to COVID-19*. To say that the current climate of lockdowns and border closures poses challenges for everyone in the hospitality industry is an understatement. The constant

A Channel Manager is a software tool that allows you to maximise your property’s online visibility and booking potential. It seamlessly connects and manages your online room distribution to all leading channels such as OTA’s, GDS and Metasearch channels.

Today we’re announcing our status as a 2021 Expedia GroupTM Preferred Connectivity Partner. Our recognition as a Preferred Connectivity Partner underscores our focus on building and maintaining a high-quality connection that empowers our customers to grow

We’re excited to let you know that the HiRUM team will be attending the NoVacancy Expo and Conference at the ICC Sydney Exhibition Centre on 1st and 2nd June

Vacation rentals are a booming sector in the industry at the moment. Whether you are new to property management and renting out a single room or a seasoned expert running multiple holiday rentals, there are a number of essential vacation rental management

Whether you’re managing apartment style vacation rentals, holiday homes, hostels or bed and breakfast accommodation, you are most likely either already using or have considered the benefits of listing your accommodation on

While driving direct bookings via your website are a fantastic, cost effective method of selling your rooms and managing your inventory, there are very few hotels in the world, if any, who can afford to rely on direct bookings